Past Due Accounts

Cycle 1 bills are due on the 1st of the month. Customers have until the 4th to pay the bill, before they are considered past due, and a penalty of 5% will be assessed.  Payments put in the night drop on the 4th of the month or payments mailed and post marked before the 5th will not be charged a penalty.

Cycle 2 bills are due on the 15th of the month; customers have until the 19th to pay the bill, before they are considered past due, and a penalty of 5% will be assessed.  Payments put in the night drop on the 19th of the month or payments mailed and post marked before the 20th will not be charged a penalty. 
Shut off notices are mailed after the 5th and the 20th of the month.

Cut off for Cycle 1 is the 15th.
Cut off for Cycle 2 is the 30th.

Of course these dates depend on how they fall on the calendar, i.e. holidays and weekends
may cause these dates to vary.